Case Studies

Cyber Security and Forensics Research Group (CSFRG) provides the top-level tech talent you need to protect your organization.

Case Studies: Success Stories

The Help Hangar is manned by a team of 55 WSU students working part-time under 3 WSU managers in 2 locations.

Track and document workflow in the Help Hangar ticketing system

Provide broad application support on SAP, Exchange, Outlook Mobile and MS

Provide level 1 mobile support on Android, iOS, and other mobile devices.

Perform security provisioning and grant access rights to server and network

Utilize Active Directory to provide secure management

Average 250 interactions a week with ~200 unique visitors

92% of survey responses recommend visiting the Help Hangar.

The Help Hangar has resolved 20,000 issues / 23 months.

This project was maintained by one subject matter expert and fifteen students
Prepare data sample, perform data analysis and develop reporting using industry OWASP Model
Exploitation testing manipulate account data or access other user data through our Web or Mobile applications.
Database Schema and Configuration Data Change Tracking utilities - DBdiff

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