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Q12 Employee Engagement

The Division strives to engage staff by meeting them where they are. Using Gallup's Q12 tool, we have the ability to assess and focus on employee engagement and wellbeing through their four domains of employee engagement: Basic Needs, Individual, Teamwork, and Growth. By regularly exploring employee needs, we are able to be intentional with employee connection and retention. 

 

 

Q12 Summary Report

 

 

What is Q¹²?

This one-time survey helps you discover what your team needs to achieve higher engagement and performance. Use Gallup鈥檚 powerful employee engagement survey to improve your outcomes in productivity, profitability, retention, sales and more.

Gallup's employee engagement framework is based on a hierarchy of employees' development needs, and each of our 12 employee engagement survey questions, or items, fits into one of the four levels within that hierarchy.

How Q12 Measures Employee Engagement

	Q12: This last year, I have had the opportunity at work to learn and grow.  Q11: In the last six months, someone at work has talked to me about my progress.
	Q10: I have a best friend at work. Q09: My associates or fellow employees are committed to doing quality work. Q08: The mission or purpose of my company makes me feel my job is important. Q07: At work, my opinions seem to count.
	Q06: There is someone at work who encourages my development. Q05: My supervisor, or someone at work, seems to care about me as a person. Q04: In the last seven days, I have received recognition or praise for doing good work. Q03: At work, I have the opportunity to do what I do best every day.
	Q02: I have the materials and equipment I need to do my work right. Q01: I know what is expected of me at work.

What Happens After? 

Upon completion of the Q¹² survey, leaders and managers can fully integrate each item's concepts into casual conversations, meeting agendas, performance evaluations and team goal setting. True employee growth begins when they have good coaching conversations with their manager, who knows how to ask the right questions.

 

Understanding the Hierarchy Levels

Creating a roadmap, the hierarchy levels illustrate continuous delivery on employee needs from supervisors and leaders on all four levels. "Meeting the needs in the three foundational levels creates an environment of trust and support that enables managers and employees to get the most out of the top level, personal growth." (Gallup)